You have 10 calendar days from the moment you receive your products to return them.
Products must be returned with their original packaging, with all the labels on and unused.

You will need to provide: 
1. The receipt notary from the courier
2. The proof of purchase receipt.

How to return products:
1.Before returning an order, please send us an e-mail at hello@ducklin.gr.
2.Return by courier / mail The recipient of the order may return the products via a courier company by registered postage of the product together with:

1) the acknowledgment of receipt
2) the document issued for the sale and within the 10day period at DUCKLIN Miaouli 18, 10554 Athens, Greece- Tel. No +302103214801.

The Company does not accept packages with a payee’s receipt, with the exception of defective products or the delivery of products incompatible with the order. The consignee – buyer must keep the document proving the delivery of the goods for return to the postal – transport company.

Effects of exercising the right of return
As long as the buyer exercises the right to a refund in accordance with the above conditions, he may request and receive a refund equal to the value of the returned products, including delivery costs to the buyer (excluding the additional costs due to delivery exemptions and extras).
The refund will be made by bank deposit to the buyer, and will be done within 30 days.