GENERAL TERMS OF USE

Welcome to the online store ducklin.gr that operates with the purpose of exhibiting and distributing DUCKLIN products via the internet. The publisher of the website and the present terms is the limited company under the name “DUCKLIN DUCK G.P.”, hereinafter referred to as “COMPANY”, located in Miaouli 18, Athens 10554, Greece with VAT 801484757 DOY A Athens with Tel. Contact  +302103214801.
Before you start browsing our online store and before making any transactions, make sure you consult and agree to the following terms and conditions that apply and apply to the use of this e-shop. DUCKLIN DUCK G.P.(O.E.) reserves the right to unilaterally modify the terms and conditions of transactions made through its online stores and undertakes to inform users of any modifications and changes to the terms of use through its web sites. Please check the general terms and conditions of use before using the website.
Any use of the ducklin.gr page implies the explicit and unconditional acceptance of its general terms of use and of all local, national or international regulations regarding the behavior of the visitor-user of the Internet, including legislation on the transmission of technical data.

Intellectual property – trademarks:
The site is the official online store for the exhibition and distribution of DUCKLIN DUCK G.P.(O.E.) products in Greece. All the content of the site posted by DUCKLIN DUCK G.P., including images, graphics, photographs, designs, texts, services and products, is intellectual property of this and its associates, subject to the protection of the relevant provisions of Greek, Community and international law, and any other license and no right other than reading it to Internet users is provided. According to Law 2121/1993 (as amended and currently in force), the International Convention of Berne (ratified by Law No. 100/1975) and the relevant provisions on the protection of intellectual property on the Internet, each reproduction, copying, modification, transfer, distribution, resale, rental, republication, electronic or mechanical retransmission, storing, printing, creation of derivative work, downloading by anyone, misleading the public about the real content carrier, it does transfer in any way of this website and the rights associated with it for commercial or other purposes are prohibited. Names, images, logos, insignia, and their products or services are trademarks or registered trademarks of DUCKLIN DUCK G.P. or third party partners and are protected by Greek, Community and international trademark law, industrial and intellectual property and unfair competition. In any case, their appearance and exposure to the website should in no way be construed as a transfer or assignment of a license or right to use them.

The content of the DUCKLIN.gr website is not and should not in any way be construed as granting an express or implied license or right to use any of the Trademarks appearing on it without the written permission of the Company or third parties that may own the Commercial Signs appearing on it. Trademarks, distinctive features appearing on the site and the depictions of persons or sites or things that form part of its content are owned by the Company or third parties. Their use is strictly prohibited without the prior written authorization of the Company.

Information submitted to the Company by users through DUCKLIN.gr is considered as non-confidential information and is not a property of the individual user. Ownership of the Company recommends, as far as possible, what is being transferred or relayed or sent through DUCKLIN.gr. The Company may collect limited information about its commercial activities.

Hyperlinks
The website may contain links to other websites. The Company is not responsible for their content, links, services, and any products they provide. In any case, the Company has no responsibility for the use in any way of other websites. No use of any part, part or all of the Site may be made without the prior permission of the Company, the provision of which is at its absolute discretion. The Company expressly reserves the right to claim damages and compensation for any damage suffered by the breach of this term.

Guest Obligations:
The Visitor to the Site accepts and undertakes that it will not use it to send, post, email or otherwise transmit any illegal, offensive, threatening, harmful, defamatory, abusive term for harassment of third parties and generally for committing acts constitute a violation of applicable Greek and Community legislation. Also, you may not infringe any trademark or breach any confidential information, trade secret, copyright, or third party ownership rights, upload, post or otherwise transmit any kind of advertising, promotional or disturbing material or material, programs or other codes that contain viruses that affect software in any way and are generally designed to damage, destroy or interfere with computer software. It is also not permitted to seek or obtain access to an account that is not allowed to access, test the vulnerability of the system or network, or violate security or identification measures, or induce third parties to perform all of the above .
The User agrees to comply with all local, national or international regulations in general regarding the use of the Internet and the transmission of data through it.
The Company may at any time, in any non-compliance or violation of these Terms of Use, initiate all lawful procedures and partially or totally terminate the use of the Site to its particular visitor without prior notice expressly reserving to claim compensation from the visitor for any damages or injuries sustained by such behavior.

 

Company’s responsibility

 

Access to the website
The site visitor is fully responsible for the implementation of the IT and telecommunication tools that allow access to the DUCKLIN.gr Web Site and the knowledge of the use of the Internet and access to the Website. Given the international nature of the internet, any direct, consequential, incidental, indirect or consequential damages resulting from access to or use of any user, including negligence, its employees, its partners in general. Users are required to use anti-virus software and other malware.
The visitor uses this website at his own risk. The services available through the website are provided to users of the e-shop “as is”. The Company does not guarantee that the content of DUCKLIN.gr and the quality of the services provided will meet the requirements and expectations of the users. The Company can not be held responsible for any kind of damage that may be caused to visitors after unauthorized use. Additionally, the Company is not responsible for any direct and indirect damages to anyone, for any reason. Indicatively, the Company is not responsible for the origin, nature and extent of costs arising from the purchase of the products through the Site, nor for any loss of customer profits or other losses that may result from accessing or not accessing the Website or from application of any kind of information obtained directly or indirectly from it.

Limitation of Liability
The site may also has third-party content as well as links to other websites. DUCKLIN.gr can not control the security or content of this information. Consequently, the Company can not be held responsible for any kind of damage or harm that may occur as a result of the use, access or inability to use the content of third parties. Furthermore, the Company is not responsible for any express or implied warranty regarding the integrity, accuracy, availability of completeness and / or reliability of the information, products, services displayed on the site or the suitability of the application designed by the visitor. If the Buyer proves to cause serious damage or damage when registering the order for which the Company is solely responsible, the liability of the Company is limited to the value of the order.

Term validity
In the event that any of the terms herein are declared in any way (law, court order, etc.) invalid, the other terms remain valid.

Modifications
The Company reserves the right to modify and further specify the General Terms of Use without limitations and notice. Please check the Terms of Use before using the site. The terms of the order and sale that apply are the terms the buyer has accepted before placing his order.

Court jurisdiction
These Terms and Conditions are subject to Greek law. Any dispute regarding the whole or any term of the Terms of Use is subject to the courts of Athens. For more clarification regarding these terms, you can call 2106841305.

Alternative Dispute Resolution Procedure
In line with the Directive 2013/11 / EC, which was incorporated in Greece under Joint Ministerial Decision 70330/2015, the possibility of online dispute resolution of consumer disputes with the Alternative Dispute Resolution (ADR) procedure is now available throughout the European Union. If the customer is a consumer (ie a natural person acting outside of a professional capacity) and has any problem with a purchase he has made from our Website, he can initiate the ADR process through the single EU-wide online dispute resolution platform (platform ODE) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.

Terms of Sale
Any placing of an order for any product from the buyer offered for sale on the website is subject to the following terms of order and sale, so the buyer, by placing the order, acknowledges that he has been informed and accepted these terms prior to ordering.
The terms of order and sale are modified by the Company at any time. The terms that apply are the terms the buyer has accepted before placing his order.
Finally, you select the payment method. The order ends successfully when you receive an email confirming your purchase. Similarly, if any outstanding issues arise regarding your order or in case of partial or total unavailability of products after an order, you will also be informed by email or by telephone, so please check your e-mail regularly and keep or delete the electronic messages you receive from us in respect of each order until the transaction is complete. If for any reason you do not receive an informative email regarding an order, please let us know immediately.
The sales prices of the products (in euro) are those applicable when placing the order by the purchaser, including VAT and any other taxes. The Company may modify the variety of products displayed on its website subject to restrictions placed by its supplier in respect of orders already placed by the Customer. You can see our products by visiting one of our stores. For any product information you can contact our e-shop at +302103214801 at 9am-5pm.

Shipping charges
In addition to the price of the ordered products, shipping costs are priced. For orders over EUR 50, no standard postage charges are charged only for Greece shipping, except Cyprus. Shipping costs are listed in the table below:
TBD

Cost of transportation
By the term “inaccessible areas” are meant the areas outside the limits of the main cities of the SPEEDEX network which are characterized as inaccessible destinations and are listed on the website www.speedex.gr
The delivery time may vary under particular circumstances such as weather changes, strikes, product unavailability, etc.
The shipping terms may change at any time by posting on this website of this amendment. For this reason the buyer is required to read the terms of use each time before using the site. In any case, before the completion of the order, the buyer will know the total cost of the shipment.

Availability
The product offer is valid as long as the products appear on the website, within the limits of their stock exhaustion, unless otherwise stated on the website. The availability of the products will be communicated to the buyer with a personal message. The Company makes every effort not to have partial or total unavailability problems, but in any event, if any error or unavailability occurs, the customer will be informed by telephone on the telephone that he has declared when registering his data or by email to email address it has registered. In the case of product unavailability, it is understandable that the corresponding charge will be canceled as well.
Once the customer confirms his / her order, he / she is deemed to have unconditionally accepted the General Terms of Use applicable at the time of the order. The confirmation of the order will be completed by sending the relevant e-mail from the Company to the Customer.
If the Customer wishes to cancel the order, he should contact us by telephone +302103214801 at 9-5 hours and ask for the order to be canceled or modified if it has not yet been dispatched.
The right to return the order received is exercised under the terms of Article 15 below.
The Company reserves the right to cancel the order at any stage of its execution in the event of non-payment of all or part of it in case of fraud or attempted fraud in the use of the website.

Payment methods
You can pay your order in the following ways:

1. Credit / Debit Card
2.To deposit into a bank account.
3. Paypal

Delivery pick-up
The ordered products are delivered to the address specified by the ordering party either to the designated addressee or, at the discretion of the postal service, to a third party identifiable. The recipient confirms on receipt the good condition of the delivered products. If they are not in good condition, the recipient must refuse the receipt and deliver a written report (by e-mail hello@ducklin.gr) of the problem together with the product to be delivered.

Right of return
The buyer has a 10-day (ten) day from the date of receipt of his order to exercise the right to reverse the sale and return the products without further justification.
If the 10th day of receipt is a public holiday, a Saturday or a Sunday, the deadline is extended to the next business day.

Products must be returned to their original packaging, provided they are not unsealed or used, at the same time
1. the receipt and
2. the courier receipt
The right of return can not be applied to products that have been unsealed after delivery or can not be returned for hygienic reasons or are not secured or can be easily tampered with.
Within the 10-day period return products at DUCKLIN, Miaouli 18, Athens 10554, Greece, tel. no.: +302103214801.
The Company does not accept packages with a payee’s receipt, with the exception of defective products or the delivery of products incompatible with the orders. The consignee – buyer must keep the document proving the delivery of the goods for return to the postal – transport company.

Effects of exercising the right of return
As long as the buyer exercises the right to a refund in accordance with the above conditions, he may request and receive a refund equal to the value of the returned products, including delivery costs to the buyer (excluding the additional costs due to your own choice to use way of delivery other than the cheapest standard delivery method we offer. The refund will be made in a bank account. The return of the value of the products (purchase cost) will be made by the Company in the same way as the ordering of the products, within 30 days from the notification by the purchaser of the withdrawal – return

Personal Data
The Company adheres to strict security measures and makes every reasonable effort to safeguard the personal data of its users. Nevertheless, users are informed that sending insider information via email is not the safest way of sending and there is a risk that this information will be read by third parties unauthorized.
The user’s personal data is managed in accordance with national, Community and international law regarding the processing of personal non-sensitive data. These terms and conditions, as well as the general terms of use of the site, may change, so users are asked to read them every time they visit the site.
If the users of the website voluntarily provide their personal data such as name, address, telephone number and / or e-mail address, the Company may collect them in a Archive and process them with the consent of the individual user for the purpose of sending an informative material for advertising purposes and the improvement of the Company’s services.
The holder and person responsible for the processing of the personal non-sensitive data that will be kept in its archive for the following purpose will be the company “DUCKLIN DUCK P.G.”, located in Miaouli 18, Athens 10554, Greece. Any contact with the company can be made by e-mail at hello@ducklin.gr
Once the user has completed the relevant field and has consented to the sending of promotional and promotional material for advertising purposes, the Company reserves the right, upon prior notice to the user, to communicate its Personal Data to third parties for the promotion of the advertisements products offered by them.
Users who have disclosed their personal data to the Company have:
(B) the purposes of the processing, the addressees or the categories of recipients; (c) the right of access to information relating to them and held by the Company and information on: (a) all personal data relating to them and their source; (d) the logic of the automated processing; (e) where appropriate, the correction, deletion or blocking of data whose processing is not in accordance with screen with the provisions of Law 2472/1997.
2) The right to object to the processing of data concerning it. 3) the right to temporary judicial protection. The consent of the participants to the collection and processing of their personal, non-sensitive, data may be revoked at any time for the following period without retroactive effect. The Company respects all its obligations under Law 2472/1997. The user has the right to ask at any time to stop sending the information material.
The right of objection is exercised and addressed in writing to the controller and must contain a request for a specific action, such as correction, temporary non-utilization, commitment, non-transmission or deletion of his or her personal data. For the exercise of this right, each user can send an e-mail to hello@ducklin.gr.
The Company is not responsible for any use of user information in case the user voluntarily discloses his or her personal data through the website to third parties directly. It is up to the user to proceed if he wishes to investigate the terms of protection of his or her personal data. In the event that a third party personally identifiable information is communicated to third parties through the website without prior consent, the Company shall not be held liable as it is unable to know the identity of the notifying user with the existing technological data. The user of the site guarantees that he has the right to submit personal data and that the personal data he presents is true and genuine. Users have the ability to change or delete their personal data by visiting the relevant website service.
The Company collects personal data: when the user enters his / her services when using his / her services and / or
The Company collects personal data: when the user enters his / her services, uses his / her services and / or when visiting his / her pages.
The site uses the user’s personal information to inform its users and select the content that offers them so that they are relevant to their general preferences.
The data collection company seeks: to satisfy the requirements of its users regarding the services and products available from and through the website, to update them on new offers of services and products and to improve the use of the services Provides.

RELATIONSHIP AND DISCLOSURE OF PERSONAL DATA

The Company undertakes not to sell, rent or otherwise publish or / and disclose the personal data of the users of the website to any third party. The Company may divulge personal data of its users to third parties and / or individuals only if, alternatively:
It has the explicit consent of the users to this channel or
The transfer of personal data to legal and / or natural persons that cooperate with the Company becomes necessary for the realization of the user’s wishes and / or orders and the processing is allowed to the extent of the absolute necessity of the data.
It is due to compliance with the relevant provisions of the law and to the competent authorities alone.

 

WHOLESALES GENERAL TERMS AND CONDITIONS

1. Contract
These general terms and conditions shall govern all business transactions between the parties unless otherwise agreed in writing. The placing of an order implies that the buyer has irrevocably accepted these present terms and conditions.

2. Order and confirmation
Orders made to DUCKLIN DUCK G.P. (hereinafter in these terms referred to as “DUCKLIN”) and/or to any authorized representative shall be confirmed by e-mail, unless there are reasonable grounds for non-confirmation. Any agreement shall only be binding when DUCKLIN sends an order confirmation after receipt of the buyer’s order. The order confirmation shall be binding for the buyer, unless he/she raises any objections in writing within the day following the date on which the order confirmation was received. Therefore, DUCKLIN DUCK G.P. shall not be held liable for any errors in the order confirmation.

3. Prices and payments for wholesale
DUCKLIN DUCK G.P. shall invoice the buyer directly and at the prices which shall be stated in the offer. All prices shall be in Euros excluding VAT, carriage, duties, taxes and any other charges or levies. Prices for goods already ordered may only be amended by DUCKLIN G.P. with a ten (10) days written notification to the buyer, if there is an amendment in purchase prices, exchange rates, carriage, duties, taxes, levies or other relevant burdens. In these cases DUCKLIN G.P. may, alternatively, cancel the order at its discretion. All pre–invoices shall be paid in full in cash (euros) in advance before shipment, to the following bank account, and a copy of the payment receipt shall be sent by email to DUCKLIN by the buyer: Bank: ALPHABANK account holder : DUCKLIN DUCK G.P. (O.E.) Iban: GR7501401050105002002028177 BIC code : CRBAGRAA

5. Delay in delivery
If a fixed time of delivery has been agreed in writing and there is a delay in delivery of more than thirty (30) working days due to DUCKLIN’s liability, which causes material inconvenience to the buyer, then the buyer shall be entitled to submit a written request for delivery within a new reasonable time period, which shall not be less than thirty (30) working days. If DUCKLIN fails to deliver within the second delivery time period, then the buyer shall have the right to cancel the whole order within three (3) days from the end of the second delivery time period. DUCKLIN’s liability, if any, for any delay, shall always be limited to the amount of the total value of the goods delivered with delay. For the purposes of calculating the above time periods, any days of delay attributable to force majeure shall be excluded.

6. Liability for defects
Immediately upon delivery of any goods, the buyer shall examine the goods properly and thoroughly, and shall submit to DUCKLIN in writing not later than fourteen (14) days after delivery date and complaints regarding material defects of the goods or lack of any agreed characteristic. In this case DUCKLIN shall assess the significance of the complaint and shall, at its discretion, either deliver to the buyer an equivalent similar new product within a reasonable deadline or credit the amount of the reported goods to the buyer for future orders to be made by the buyer, and DUCKLIN’s liability for these goods is limited only to either of the above (e.g. delivery of the equivalent or credit of goods value amount for future orders). The buyer shall have no right to return any goods to DUCKLIN, unless there is an express prior written consent by DUCKLIN and value of goods returned cannot be credited to the buyer. If no complaint is submitted within the above 14-day period, then the buyer shall have no rights against DUCKLIN regarding any goods. If the buyer submits a complaint for a defect or lack of a characteristic, which is not material or is not attributable to DUCKLIN’s liability, then the buyer shall reimburse any costs, e.g. lawyers’ fees, incurred by DUCKLIN in this respect.

7. Limitation of liability
DUCKLIN’s liability regarding any goods shall only be limited in any case and for any reason whatsoever to the value of the goods in question, as this value is calculated in the relevant invoice. Any advice claimed to have been provided by DUCKLIN regarding the goods or their purchase shall be deemed to be for guidance only, and DUCKLIN shall assume no liability in this respect. DUCKLIN cannot be held liable and assumes no responsibility for the suitability of any goods for any specific purpose or for the compatibility of any goods or their labelling or packaging or any other element regarding any goods to any laws or regulations applicable in any territory of the buyer or in any other territory, in which the buyer intends to forward the goods for any reason, or for any errors and/or omissions in any catalogue, brochure or other printed material or for any misinterpretation of any information. The buyer shall be solely responsible for ensuring that all laws and/or regulations applicable from time to time will be followed regarding the goods, as well as their labelling and packaging or indications to appear on the goods or any other issue regarding the goods. In no event shall DUCKLIN be liable for operating loss, loss of profit or any other indirect or future loss or negative damages for any reason whatsoever.

8. Force Majeure
DUCKLIN shall not be liable for defects, delay or any other damage caused by circumstances which DUCKLIN ought not to have expected, including but not limited to acts of war, terrorism, malicious damage, fire, blockades, mobilization, import and/or export restrictions or delays, political unrest, strike, lockout, labor shortage or shortage of goods, strikes, acts of a state or any other public authority, unusual natural events etc. or any circumstances of force majeure.

9. DUCKLIN’s intellectual and industrial property rights
The buyer hereby expressly and unconditionally acknowledges and declares that any and all intellectual and industrial property rights regarding DUCKLIN, trade name, design, concept or any other distinctive characteristics similar to any of the above belong exclusively to DUCKLIN, and that the buyer shall only have the right to use any of the above, after DUCKLIN’s prior express written license. The buyer shall not without DUCKLIN’s prior express written consent alter the labeling or packaging of any of the goods or make any addition to any goods, or alter, deface or remove in any manner any reference to the TradeMarks or the trade name or any other distinctive characteristics.

10. E-commerce
Goods provided by DUCKLIN cannot be sold or offered on websites such as eBay, Trendsales, Facebook, Twitter, or other websites (except agreed cooperators sites), and the buyer hereby expressly acknowledges that sales or offers via any such websites would cause a material negative impact on DUCKLIN’s goodwill, reputation and intellectual and industrial property rights and shall grant DUCKLIN the right for full compensation.

11. Governing law and Jurisdiction: This agreement, the sales of any goods by DUCKLIN to any buyer and any and all related or arising matters shall be exclusively governed by Greek law, and any disputes or any matter related to or arising from this agreement, its execution, termination or interpretation or any sales shall be settled exclusively by the courts of Athens Greece, to which the parties hereby expressly agree to exclusively submit themselves and this agreement.

12. Amendment: These terms and conditions of sale apply to any goods sold by DUCKLIN to any buyer and can be amended in writing by DUCKLIN at any time at its absolute discretion.

CONTACT US

You have the right to request to see the personal details that we keep about you. You may also ask for any necessary changes to be made, in order to ensure that the information we have are accurate and up to date. If you wish to do this, please contact us.

Headquarters:
DUCKLIN DUCK G.P.
Miaouli 18
105 54 Athens, Greece
Tel: +302103214801
email: hello@ducklin.gr